In the rare event that your scheduled stylist becomes ill or has an emergency, we will contact you as soon as possible to discuss options. We may be able to reschedule with the same stylist or offer an appointment with another qualified team member if timing is critical.

Our team members are all skilled professionals, and we will ensure whoever provides your service is fully briefed on your needs and preferences. We apologize for any inconvenience this may cause and will work to find the best solution for your scheduling needs.